Patient Centered Medical Home……
Thank you for choosing All About Kids
Pediatrics, Inc. as your primary healthcare team. We are committed to providing you with
comprehensive, coordinated high quality care.
To help us do that we have adopted a model of healthcare delivery called
the patient-centered medical home or PCMH.
is a patient-centered medical home?
A patient-centered medical home is a
system of care in which a team of health professionals works together with you,
the patient and the patient family to provide you with the best possible health
outcomes. Your primary care provider
leads the care team which may include nurses, medical assistants, receptionists,
specialists and other health care professionals working together with you as
the center of the care team. When you,
as the patient, take an active role in your care, you can be sure you are
getting the care that you need.
does a patient-centered medical home benefit me?
- In a medical home, your care team: Is available when
you need us. We will tell you when our
office hours are and how to get clinical advice 24/7, during and after office
- We strive to know
you and your health history so we can suggest treatment options that are
optimal for your health.
- We will focus on
preventative care to keep you as healthy as possible.
- We will make sure
that you understand your condition and how to best take care of yourself. We will help you understand your options and
help you make decisions about your care.
- Our office will
assist you in coordinating your healthcare across the health care system,
making appointments and making sure that specialists have the information they
need about you to care for you.
- Our office is
working towards using technology to share your medical record to help eliminate
duplicate testing and medications and will make sure that all your health
records are maintained in one place.
THE MOST FROM YOUR MEDICAL HOME
Care Team will:
1. Learn All
- We will get to
know you and all aspects of your life which affect your health and
well-being. We will update our records
with your help each time you seek care.
- We will listen to
your questions and concerns and treat you as a full partner in your care.
- We will obtain
information on your insurance coverage or give you information on how to obtain
- Clearly explain
your health situation and make sure you are aware of all the options for your
- Give you time to
ask questions and answer them in a way you understand.
- We will help you
make the best decisions for your care.
- We will ask for
your feedback about your patient experience and how we can better serve your
- Provide you with
the information you need to obtain care and clinical advice during office hours
and when the office is closed. The
specific role of our care team will be explained to you.
- Give you
instructions on how to transfer records to our practice and how to obtain
records from our practice. A member of
our front office staff is always happy to help you.
- Provide you with
information about sources for insurance coverage as needed. A member of our
front office or billing staff can provide you with information on financial
support available to suit your health care needs.
Access to Evidence-based care, patient/family education and self-management
- Provide treatment
and recommend preventive services based on evidence-based guidelines for care
facilitated by electronic medical records.
- Provide equal
access to care regardless of your source of payment.
- Help you set
goals for your care and help you meet these goals every step of the way.
- Give you and your
family information to help educate about your condition and ways to stay
healthy including providing information about community based support groups
- Coordinate your
care across multiple settings and with specialists, when necessary, to provide
you with the best possible care.
You Can Do
1. Be in charge
of your health
- Know that you are
a full partner in your care.
- Learn about your
health situation and what you can do to stay as healthy as possible.
- Understand that
your lifestyle choices affect your personal health and that of your child’s
- Understand your
financial obligations related to your child’s health
Participate in your care
- Follow the plan
of care that you and your medical team have agreed is the best for your health.
- Help us to
identify any barriers you may have in following your child’s treatment plan.
- Take medications
as prescribed or let us know why you are unable to do so.
- Keep scheduled
appointments or reschedule them according to the office policy if a conflict
Communicate with your care team
- Ask any questions
that you may have about your child’s care and be certain that all your
questions are answered and you understand the answers.
- Bring your
child’s medications, herbal supplements and vitamins to the appointment.
- Inform the care
team of any changes in your child’s health since the last visit.
- Always inform the
medical care team if you have had care elsewhere including ER visits or
hospitalizations. This will allow us to coordinate your care and obtain copies
of the visits.
- Always speak with
your care team about your experience so we can provide you with the best
possible care and so we can continue to improve our care to your family.
- Always provide
any other physicians, hospitals or urgent care facilities our office
information including phone and fax so that they can communicate with our
In addition to routine well child care
and sick visits, we provide immunizations and basic lab tests such as strep,
flu, mono, urinalysis and skin cultures.
Blood draws are referred to your participating lab but our office will
perform hemoglobin, hematocrit, lead and cholesterol screenings based on your
insurance plan benefits. We perform
circumcisions, frenectomy’s and some simple laceration repairs as well as ear
piercing, wart removal and treatment, and some fracture management. Our office treats asthma and attention
deficit hyperactivity disorders. We do
not treat adolescent psychiatric diagnosis’ or provide gynecology services but
we will assist you with referrals to a specialist.
Individual consultations are available
and welcomed by the doctors. Special
time is reserved for them. If you have a
problem that cannot be addressed during a routine visit, please ask our medical
team and we will be happy to set up a time with your physician.
Will I Contact My Medical Home Team?
- Practice address: All About Kids Pediatrics,
Inc. 3573 SW Corporate Pkwy. Palm
City, Fl. 34990
- Practice phone: 772-283-5431 Outside normal
hours 772-631-1740 (emergencies only) the on call doctor will return your
call promptly. If you do not receive a
call in 30 minutes call again please.
- Practice hours: Monday, Wednesday, Thursday
& Friday 8:00am-4:30 pm but can see emergencies till 5:00pm. Tuesday 8:00am-4:30pm(emergencies till 5:30
if needed Saturday 8:30am-10:30 am but will see emergencies till 12:00pm
(during school year only)
- Practice Website: allaboutkidspediatrics.org
- After Hour Access to Care: We would like to remind you that we are available
24 hours a day 365 days a year. We
have Saturday morning hours, special emergency appointments every weekday,
same day appointments and evening hours four days a week. Please call our office before going to an
urgent care or to the emergency room.
The on-call doctor will determine if you need to be seen urgently and
they will direct you to the emergency room only as a last resort.
- Our physicians are here to help you and
direct you to the best possible treatment for your child.
- If you need
medication refills please call your pharmacy first, they will send us the
request electronically. Routine medications
are NOT refilled after hours.
- If you need to make
an appointment, reschedule an appointment or leave a message after hours for
our office, please call our main office number 772-283-5431 and leave a
message and we will call you the next business day.
after-hours phone number is 772-631-1740